Proudly serving Fairfield County
for over 45 years
I would like to take this opportunity to thank you, John, Jr. and John, Sr. for all that you did for my family. I called, you scheduled the appointment, John, (no relation) came to my home and looked at my furnace, within 30 minutes I received a call back from the office stating that we needed a new furnace. After some discussion, I was told that your men would be at my house by 8:30 am the next morning. Not only did they show up an hour early, they were neat, clean, professional, and friendly. They stayed until the job got done, and I am sure it wasn’t easy. I have already recommended Custom Air to a bunch of people that I know, that have recently told me that they have furnace issues. And I will continue to recommend as many people as I can to you. If I could scream it from the roof tops to use Custom Air I would.
Thank you guys so much for all that you did!!
I think working with Custom Air Systems is one of the best decisions I have made. After shopping around with different companies I decided to go forth with them. I received excellent customer service from the beginning of our partnership. Mr Scianna Jr was more than prompt and professional. Everything ran smoothly from the sale to the install. I have no complaints other than I wished I found them sooner. Looking forward to a long relationship with Custom Air.
Just wanted to drop a quick note to thank you all at Custom Air Systems, Inc. for taking care of the air conditioning problems we experienced last month. We are so glad that the repair took place before the hot weather set in! In this competitive world today it is unusual to still find people and organizations with the integrity to do what is right because "that’s the way it should be done." be assured that my wife and I will recommend Custom Air Systems, Inc. to friends and family going forward. While we are hopeful that we will not need help from CAS in the near future, we will feel free to call with any questions.
MR. AND MRS. HUBLI, WILTON, CT
Dear Mr. Scianna,
I wanted to take a moment to formally commend one of your service technicians, Anthony Colon, for the outstanding job he did at my home recently. Although initially scheduled to perform only the semi-annual maintenance on my HVAC system, as fate would have it, I began to experience problems with my heating system the night before. Not only did Anthony accurately diagnose what turned out to be a rather complex problem, but knowing that if the problem was not fixed my family would be without heat all weekend, he came back that evening and worked until well past 8:30 PM (on a Friday night) until the problem had been corrected. As a partner in a large, local public accounting firm, I am keenly aware that an organization is only as good as the people it employs. Anthony's professionalism and dedication to customer service is a credit to your Company and he is to be commended.
Very truly yours,
WILLIAM C. LESKO, CPA
Just a note to thank you and your personnel for the outstanding way you've installed our air conditioning system. As you once said, the customer expects the house to be cool - it's the other things that count!
Any time you want to use us as a reference, or have a prospect call, I'd be happy to relate the numerous extra efforts all of you did to ensure our satisfaction. Please tell the service people, and your telephone operator, how pleased we are with their personal attention. The best to a unique company!
R.E. STILSON, NEW CANAAN, CT
Operating over 45 years
24/7 emergency service
Senior Citizens, Be Sure and Ask for Your 10% Discount!